User Documentation Tags let you label and organise content across different types — articles, contacts, news feeds, and more — in ways that don't always fit neatly into a single category. Unlike categories, an item can carry more than one tag at a time, which makes tags useful for building filtered listings that cut across your normal content structure.
- Content Tags – Creating and managing tags across articles, categories, contacts, and other content types, and configuring how tagged items are displayed.